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FAQ

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Frequently Asked Questions


Does Arizona Charlie's charge a resort fee? 

Yes, Arizona Charlie’s has a $7.50 plus tax resort fee.


Does Arizona Charlie's allow marijuana smoking on its premises or in its hotel rooms?

No, although Nevada law allows recreational marijuana usage in certain limited locations, the Arizona Charlie's does not allow recreational marijuana usage in its hotel rooms, casino or public spaces.


Are there any restaurant discounts?

Yes, with your ace | PLAYTM card you can get 10% at participating restaurants and 25% off at the buffet.


How do I get from the airport to the Arizona Charlie’s properties?

Taxi or bus. Please click here to view our map .


What type of amenities are included in your rooms?

Hotel offers all of our registered guests the use of our outdoor pool and hot tub (seasonally), free valet parking and ample parking spaces.


Does your hotel provide wheelchairs?

Yes


Does your hotel offer room accommodations for the physically challenged?

We have standard rooms that are handicapped accessible. We also have tubs with shower chairs.


How many guests do you allow per room?

Maximum occupancy per room is four guests.


What are the average monthly temperatures in Las Vegas?

Month
High
Low
January
56
33
February
60
40
March
69
43
April
78
51
May
88
60
June
99
69
July
106
83
August
108
87
September
102
85
October
81
54
November
66
41
December
57
34

How can I apply for casino credit?

Casino credit is easy to apply for and in most cases can be approved in less than two days for first time casino credit applicants, and just a few hours for applicants with previously established casino credit records. Applications can also be faxed or mailed to guests and are available on the Arizona Charlie’s web site. Contact the casino cage at 702-951-5895 for more information. Please click here to go to our Casino Credit page .


Can I receive a rate and availability quote, or make a change to an existing reservation via e-mail?

Reservations recommend checking the Web site for the most current rates and availability. They can process changes to existing reservations via email but recommend calling so that all changes will be processed as quickly as possible and the entire reservation can be re-confirmed.


What dining options are available?

We have multiple dining options available. From casual elegance to down-home comfort, Arizona Charlie’s Boulder’s unique restaurants offer something to please every taste, all at a fantastic value. Our dining venues include the Sourdough Cafe, Charlie’s Market Buffet, Yukon Grille and Charlie’s Cheesesteak Deli. Make sure to get your ace | PLAY discount.


Are there any restaurant discounts?

Yes, with your ace | PLAY card you can get 10% at participating restaurants. At the buffet ace | PLAY red, green and orange members receive 25% off and ace | PLAY blue members receive 10% off.


Are there any ADA Accessible Rooms?

Yes, we have spacious ADA Accessible Rooms and extra amenities for handicapped guests are available upon request.


How can I obtain a copy of my bill from a past stay? Who should I contact regarding a discrepancy on my bill?

Accounts receivable, call toll free and ask for accounts receivable: 800-99-TOWER


How do I get to the pools and what are the hours?

There are two pools available. The pool in the central courtyard area is open from 8am to 8pm. There is also a pool in the RV Park.


I will be traveling in my RV; do you have accommodations for recreational vehicles?

Yes. Our beautifully landscaped RV Park is open year round and has over 200 spaces with sized ranging from 30 ft. to 70 ft. to accommodate a variety of motor homes. The RV Park features a private clubhouse with large screen TV, pool table and fitness equipment, guest laundry facilities, private showers and a dog run. Call 800-970-7280 for more information.

 
 

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